---
title: 'Checklist: Preparing for dispute resolution'
description: Use this list to guide you through dispute resolution with your child's school. This includes mediation, due process hearings, and filing a state complaint.
slug: checklist-preparing-for-dispute-resolution
author: Andrew M.I. Lee, JD
reviewer: Myrna Mandlawitz, MEd, JD
published: '2019-10-16T11:44:11.529Z'
thumbnail: https://cdn-images.understood.org/p0qf7j048i0q/8620F2E8210E4284865E5987992B22B7/7562de8e65d4c1969f5c8240b442addb/465386035.jpg
source_url: https://www.understood.org/en/articles/checklist-preparing-for-dispute-resolution
lang: en
---

# Checklist: Preparing for dispute resolution

If you have a dispute with your child’s school, it’s important to understand and think through your options. 

## Preparing for mediation

- Where and when will the meeting or mediation take place?
- Do I have all my child’s important records?
- Are these records organized?
- What are my goals for the meeting or mediation?
- What are the points I want to make? Do I have objective data backing me up?
- How might the school respond to my points?
- Do I know what the law says about my dispute?
- Will I make an opening statement? (Some mediations start with this. Contact the mediator of your session if you’re unsure.)
- Will I bring someone like a lawyer, an education advocate, or even just a friend?
- What does the school want? What are the school’s interests?
- What offers will I consider? What offers will I reject? Are there “win-win” options?
- What’s my best option if we don’t reach an agreement?
- After the meeting, will I send the school a letter about what was discussed? (This isn’t required, but it can be helpful to document what happened at the session.)

## Filing a due process complaint

- Am I filing within two years of the problem? (If not, the complaint might not be allowed.)
- Do I need a lawyer or education advocate?
- Have I looked at my state’s rules about due process complaints?
- Did I put my complaint into writing (rather than just calling, for example)?
- Does my complaint have my child’s name, address, and school information?
- Does my complaint have my name, address, and contact information?
- Did I sign the complaint?
- Does my complaint describe the dispute and include facts about it?
- Does my complaint have a proposed solution?
- Have I included all issues in the complaint? (If it’s not in the complaint, it might not be allowed later at the due process hearing.)
- Have I provided a copy to the school district and to the state department of education?

## Preparing for a due process or impartial hearing

- Where will the hearing take place? When? Who is the hearing officer?
- Do I need a lawyer or an education advocate? Will the school have a lawyer?
- Have I looked at my state’s rules about due process hearings?
- Do I want to have the hearing open to the public?
- Do I want my child to come to the hearing?
- What’s my legal argument for winning? What do I need to prove to win?
- What evidence will my lawyer or advocate present at the hearing?
- Do I have all my child’s important documents, such as evaluations and test results? Do I have all letters and emails with the school?
- Are these records organized? Do I have a handy list of all the records?
- What witnesses will my lawyer or advocate call at the hearing? Have the witnesses been notified? (State rules require this.)
- Do all witnesses know how to get to the hearing and when?
- What questions will be asked of each witness?
- In what order will witnesses be called?
- Is my attorney or advocate ready to give the school district and hearing officer a list of all possible witnesses and evidence at least five days before the hearing?
- Has the attorney or advocate looked at the list of witnesses and evidence from the school district? Are we prepared to respond? Are we ready to question these witnesses?
- Have opening and closing statements been prepared?

## Filing a state complaint

- Am I filing a state complaint within one year of the problem? (If not, the complaint might not be allowed.)
- Do I need help from a lawyer or education advocate?
- Have I looked at my state’s rules about state complaints?
- Have I put my complaint into writing (rather than just calling, for example)?
- Does the complaint have a statement that the school district violated the Individuals with Disabilities Education Act (IDEA)?
- Does the complaint include facts that support the violation of IDEA?
- Does my complaint have my child’s name, address, and school information?
- Does my complaint have my name, address, and contact information?
- Did I sign the complaint?
- Does my complaint have a proposed solution?
- Have I provided a copy to the school district and to the state department of education?

Find out more about [mediation sessions](https://www.understood.org/en/articles/what-to-expect-at-a-mediation-session) and [due process hearings](https://www.understood.org/en/articles/due-process-rights-what-you-need-to-know).

---

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