Families come to Understood for many different reasons. (Educators, too.) Whatever you’re looking for, the Understood team is eager to offer support. Here are ways to get answers to your pressing questions about learning and thinking differences.
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General information about what your child is experiencing
You can view all our content categories in our sitemap.
You can experience your child’s differences firsthand using Through Your Child’s Eyes.
Specific resources tailored to your child’s differences and age
Complete your profile for the most offerings.
You can list up to six children in your profile.
A secure place to interact with other families
The secure Understood Community connects parents from across the country. Request advice or share your own family’s experience.
Add a screen name and avatar to your profile to join the community boards.
Our moderators and experts regularly join the conversation to add additional viewpoints and resources to discussions.
Read our community guidelines here.
A public space to discuss learning and thinking differences or ask for broad opinions
Our social media pages are home to lively conversations every day.
All direct messages sent to Understood via Facebook or Twitter will be answered by our team within 72 hours.
An expert response to a specific question about your child
Check our monthly calendar to learn about upcoming webinars and expert chats on Twitter.
(Our experts are in the Understood Community daily. Posting there is the quickest way to receive a reply.)
Include your child’s age or grade when asking your question so our experts can provide a specific response. Please do not include identifying information (full name, address, school district, etc.).
Keep in mind, too, that even if you miss an expert chat, you can access it in our expert chats archive.
An answer to a question you can’t solve elsewhere on Understood
Check out our Support Center, which features frequently asked questions.
Still can’t find what you’re looking for? Email us at email@example.com.
Are you interested in hearing perspectives from other families? Hear from families on what they wish they’d known sooner. And watch as a group of parents discuss tough topics related to learning and thinking differences.