Make it easier to “hear” directions by limiting distractions. If possible, find a space that’s away from a lot of noise, movement, or clutter.
Quick tip 2
Break it into steps.
Break it into steps.
Each step should be clear, simple, and specific. “Put the frozen food in the freezer first” is more helpful than “Put away the groceries.”
Quick tip 3
Present directions in different ways.
Present directions in different ways.
Some people process information best when it’s spoken. Others do better with written or visual information.
Quick tip 4
Record directions.
Record directions.
People may understand the directions but not remember them long enough to act. Recording directions on a phone lets them get the information at any time.
Many people have trouble following directions. They don’t seem to “listen” when they’re asked to do a task. Even if there’s a negative consequence, they don’t do what they’re supposed to do.
Get answers to all your questions with the Understood Assistant.
It might seem like laziness or a lack of respect. But when people frequently don’t follow directions, there’s often something else going on.
A common reason is trouble with executive function, a group of skills needed to get through tasks. Some people also have a hard time processing information or tuning in to what others are saying.
When people have trouble following directions, the results are clear — things don’t get done. Or they get done poorly. But people may also struggle in ways that seem confusing or not directly related.
For example, kids and adults might:
Get easily frustrated when trying to do something
Agree to do something and then not do it
Look away or zone out when being given directions
Get halfway through a task and then stop
Say they did something when they didn’t
People struggle with directions for different reasons. It’s not a matter of intelligence. It’s caused by challenges with specific skills.
Dive deeper
Executive function involves many skills, including memory, attention, and planning. Weaknesses in these areas make it hard to follow directions.
People might not remember what someone just said. They might struggle to keep track of the steps in a task. Or they may not “hear” the directions because they’re distracted and not focusing on them.
For some people, trouble following directions is really trouble following directions quickly. They take longer than others to process information and need more time to get the job done. This is often referred to as slow processing speed.
The more information you have, the better able you’ll be to help. Try to look for patterns in your child’s behavior. Share what you’re seeing with your child’s teacher and health care provider.
Get your child’s full attention before giving directions.
Give short and simple instructions.
Create written or picture lists of the steps in a task.
Students who have trouble following directions can easily get frustrated and act out — in addition to not getting work done. Understanding what their behavior is telling you lets you respond to their specific needs.
It’s important to connect with parents and caregivers to work on these challenges. You can share the behavior you see in class and find out what’s happening at home.
There are strategies you can try for remembering the steps in a task and doing them in the right order. Written checklists can help. So can having directions repeated.
You may be able to get accommodations at school or in the workplace. These supports can help keep challenges from getting in the way of doing your best work.
People with ADHD often struggle with following directions. That’s because ADHD is a problem with executive function. For people with ADHD, medication may help. Reach out to your health care provider if you’re concerned about ADHD.
Get rid of distractions.
