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Understood Consumer Health Data Privacy Policy

Last updated November 3, 2026

This Understood for All, Inc. (“Understood,” “us,” “we,” “our”) Consumer Health Data Privacy Policy (“CHD Policy”) supplements the Understood Privacy Policy (“Privacy Policy”) and applies to information defined as “consumer health data” (“CHD”) by the Washington state My Health My Data Act (“MHMDA”) and Nevada’s Consumer Health Data Privacy Law (“Nevada CHD Law”) (collectively, “CHD Laws”). Undefined capitalized terms shall have the meanings set forth in the Privacy Policy. 

1. Categories of CHD Collected

As described further in our Privacy Policy, and depending on your interactions with us, we may collect the following categories of CHD, as broadly defined in the CHD Laws:

  • Individual health conditions, treatment, diseases, or diagnoses (such as  information about you or your child’s learning or thinking differences).

  • Social, psychological, behavioral, and medical interventions (such as any treatments you have sought in connection with health conditions).

  • Health-related surgeries or procedures.

  • Use or purchase of prescribed medication.

  • Bodily functions, vital signs, symptoms, or measurements of health information.

  • Diagnoses or diagnostic testing, treatment, or medication.

  • Data that identifies you as seeking health care services. 

  • Other information that may be used to infer, derive, or extrapolate data related to the above or other health information.

You may also provide us with CHD in connection with online tools and mobile apps we provide to help you find resources, information and materials, such as through our online chat tools. 

If you choose to provide us with other CHD, for example, when engaging with us via chat features, we will handle it in accordance with this CHD Policy.

2. Sources of CHD

As described further in our Privacy Policy, we collect information that may include CHD from the following sources: (1) directly from you, for example, through your interactions with our online chat tools ; (2) automatically through your use of our websites and apps; and (3) from third party sources, such as our partners or your family members.

3. Purposes for Collection of CHD

We describe the purposes for collection and use of CHD in the “Use of Information” section of our Privacy Policy. As further described there and subject to applicable law, we may collect and use CHD as directed by you or with your consent, or (1) to provide and manage the Services, including to communicate with you; (2) to personalize the Services for you; (3) for research and development, including to create new products and services; (4)  to analyze and improve the Services; (5) for security purposes and to protect us and others, including by preventing fraud; and (6) for legal purposes, such as to comply with applicable laws or to establish, exercise, or defend our legal rights.

4. How and Why We Disclose CHD

We may disclose each of the categories of CHD described above for business purposes to the categories of entities described in the “Disclosure of Information” section of our Privacy Policy. As further described in our Privacy Policy and subject to applicable law, we may disclose the categories of CHD:

  • To provide and manage the Services, including to personalize the Service offerings to you;

  • To engage in research and development;

  • To enable our vendors to provide us with services that allow us to operate our Services, such as data storage, analytics, and customer service;

  • To protect us and others, including to enforce our Terms of Use, Privacy Policy, or other contracts with you, and for fraud prevention;

  • To comply with our legal obligations; and

  • In connection with any negotiation or completed acquisition, merger, or purchase involving our business assets.

As described in our Privacy Policy, we reserve the right to create aggregate/de-identified data from the information we collect through the Services and our disclosure of such aggregate/de-identified data is in our discretion.

As further described in our Privacy Policy, and subject to applicable law (e.g. subject to your consent in certain situations), we may disclose CHD to the following categories of third parties:

  • Vendors and service providers;

  • Other entities that provide you with services (e.g., providers of health-related services linked on our website that you interact with);

  • For the protection of us and others (e.g., to governmental or regulatory agencies);

  • For legal purposes (e.g., to governmental entities in response to legal process);

  • As necessary for business transactions; and

  • At your direction or with your consent.

5. How to Exercise Your Rights Under CHD Laws

Depending on your jurisdiction and subject to exceptions, the CHD Laws extend certain rights regarding CHD, which may include the right to request to (1) confirm whether we are collecting, sharing or selling your CHD; (2) access your CHD; (3) delete your CHD; (4) correct your CHD; and (5) withdraw your consent to the collection or sharing of your CHD.

You can seek to exercise these rights by emailing us at info@understood.org. Depending on the nature of your request, we may request further information if appropriate to authenticate your identity.

If we deny your request in whole or in part, you may appeal that decision by emailing us at info@understood.org. If you are a resident of Washington and your appeal is denied, you can contact the Washington State Attorney General at www.atg.wa.gov/file-complaint. If you are a resident of Nevada and your appeal is denied, you can contact the Nevada Attorney General at https://ag.nv.gov/Complaints/File_Complaint/. 

6. Contact Us; Updates to this CHD Policy

You can contact us about this CHD Policy by emailing us at info@understood.org.

This CHD Policy is effective as of the date of the “Last Updated” date above. We may update this CHD Policy from time to time, so we encourage you to review it periodically. By continuing to use our services after an update to this CHD Policy, you agree that we will handle your CHD in accordance with the updated CHD Policy. We will update the “Last Updated” date above if we make an update to this CHD Policy, and otherwise notify you if required by applicable law.